Privacy Policy

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1. Introduction

Pivot Pro Consulting Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or engage our consulting services.

2. Information We Collect

· Name and contact details (email, phone number, company) 

• Information provided through contact forms or enquiries 
• Client engagement information 
• Billing and payment information 
• Business information relevant to consulting assignments 
• Website usage data (cookies, analytics, IP address) 

3. How We Use Your Data

We use personal data to:

· Respond to enquiries 

· Deliver consulting services 

· Manage client relationships 

· Issue invoices and administer contracts 

· Improve website performance 

· Meet legal and regulatory obligations 

4. Legal Basis for Processing

We process data under one or more of the following bases:

· Performance of a contract 

· Legitimate interests 

· Legal obligation 

· Consent (where required) 

5. Confidentiality

Any information shared as part of consulting engagements is treated confidentially and only used for the purpose of providing agreed services, unless disclosure is required by law.

6. Data Sharing

We do not sell personal data.

We may share information with:

· Professional advisers 

· Technology providers supporting service delivery 

· Regulators or authorities where legally required 

All third parties are expected to maintain appropriate confidentiality and security standards.

7. Data Security

We take reasonable technical and organisational measures to protect personal data from loss, misuse or unauthorised access.

8. Data Retention

We retain personal data only as long as necessary for legitimate business, legal and tax purposes.

9. Your Rights

You may have rights to:

· Access your data 

· Correct inaccurate data 

· Request erasure 

· Restrict or object to processing 

· Data portability 

· Lodge a complaint with the UK ICO 

10. Cookies

Our website may use cookies and analytics tools. You can manage cookie settings through your browser.

11. Contact

You can contact our customer services team at info@pivotpro.co.uk if you have any questions in relation to this policy.

Last update to this Privacy Notice

This privacy notice was last updated in September 2024.